Hub Operations Manager Nights
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
As a business, Evri is driven by our four values of Do the right thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers. We run our business by these values and they are reflected in all of our roles.
We have an exciting opportunity for a Operations Manager Nights to join us at our Rugby Super Hub. We’re always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.
To support our operation and manage your site fully, We are looking for someone who is flexible and potentially work weekends as needed. But more importantly you must be able to make operational and strategic decisions at pace and have the self-belief to commit to a plan of action.
You will support the Hub Manager by taking full responsibility of the operational elements of the site and all the functions/processes that fall under this. Ensuring the delivery of a safe, legally compliant and cost-efficient environment performing to all Service Level Agreements. You will follow all recognised hub systems and processes, manage and lead staff, maintain and develop external customer relationships and deliver a professional service to our clients.
Responsibilities:
- Ensuring the appropriate level of resource is assigned to each function to cover all shifts across the working week.
- Responsible for overall shift performance, compliance, client service levels, health and safety, employee engagement.
- Must have strong analytical skills, be data driven and use data to influence, challenge and drive performance and compliance.
- Accountable for shift costs and able to demonstrate strong cost leadership.
- Promoting and driving consistency to ensure the delivery of excellent operational standards.
To Be Successful You Will Require:
- Microsoft office competent
- Full current driving licence
- Extensive knowledge and experience of operational processes and practices
- Experienced and proven knowledge of managing a PL budget
- Experience of leading a high performing team
We offer an excellent remuneration package with fantastic opportunities for progression.
This is a great opportunity to be part of an exciting, forward-thinking business.
Come and join us in our exciting operation to deliver a fantastic parcel experience to our customers for our clients Evri day!
About Us
Every parcel, every person, every place – every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.
But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.
Our Benefits
Free digital GP service for all colleagues and their family
Wagestream - access a portion of your earned income before payday
Free basic Will and discounted partner mirror Will for all colleagues
Bonus schemes (grade dependent)
50% discount on sending parcels through Evri
Cycle to Work scheme
Company funded Life Assurance
Employee Assistance Programme with free counselling
Retailer discounts
Great career progression
Up to 26 days holiday
Voluntary flexible benefits at discounted corporate rates
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