Sales Apprentice
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Come and join the Evri Sales team!
We have a great opportunity to join us as a Sales Apprentice. At Evri our Sales apprenticeship schemes are all about creating our future sales leaders, you’ll be working as part of our core Telesales team where you’ll be supported every step of the way, enjoying structured training and the chance to shine! This is a great time to be joining us! We’re passionate about talent development and you'll get the chance to work on exciting projects and gain valuable insights into the industry. Plus, if you successfully complete the apprenticeship, you'll gain the Sales Executive Level 4 Apprenticeship Standard and the Association of Professional Sales Level 4 Diploma in Executive Selling, providing you with the skills and knowledge to succeed in your sales career. We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
Interested? Take a look at the below to understand what you'll be doing in your role as a successful colleague at Evri!
- Identifying and developing a personal prospect pipeline of sufficient quality and quantity to deliver against monthly, quarterly and annual volume and revenue targets as set by the business.
- Managing the Sales Inbox to ensure that all Sales Enquiries are answered within SLA. Prospect potential new business opportunities that are suitable for the EVRi Business Account Model.
- Managing and recording sales activity and sales process through the EVRi CRM System.
- Onboarding new clients in a timely manner to meet projected Go-Live dates.
- Ensuring all new clients have a full understanding of EVRi Customer Service processes and have all the tools and contacts required to self-serve across all areas of the business.
- Monitoring the performance of new Clients to ensure they trade to profile across all products and services within 4 weeks of go-live.
- Ensuring that new clients are ready to handover over within 6 weeks of trading.
- Resolving escalations and Account queries.
- Delivering high quality calls and written communications with customers to required standard.
- Working collaboratively across with the wider Telesales, Field Sales and Account Management Teams to help foster a supportive team culture.
- Working with local Operations Teams to promote new client awareness and to ensure expected level of service is achieved.
Still interested? Great news!
We are looking for:
- Dedication and drive to meet set KPI’s and achieve productivity targets.
- Creative problem-solving skills including negotiation and conflict resolution.
- Ability to forge relationships with the internal stakeholders.
- Passion for selling and motivated to smash sales targets.
- Positive attitude, resilient, determined and a great listener and communicator.
- Analytical and good with numbers.
Qualifications / Experience:
- A Level or equivalent Maths (Grade C)
- A Level or equivalent Other (Grade C)
- Professional and IT literature with a good knowledge of Microsoft Office
- Experience within a sales role would be advantageous
- An understanding of e-Commerce would be advantageous
At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome
We’re excited for the future. Let’s deliver it together.
About Us
Every parcel, every person, every place – every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.
But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.
Our Benefits
Free digital GP service for all colleagues and their family
Wagestream - access a portion of your earned income before payday
Free basic Will and discounted partner mirror Will for all colleagues
Bonus schemes (grade dependent)
50% discount on sending parcels through Evri
Cycle to Work scheme
Company funded Life Assurance
Employee Assistance Programme with free counselling
Retailer discounts
Great career progression
Up to 26 days holiday
Voluntary flexible benefits at discounted corporate rates
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