Area Contractor Manager
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
We’re looking for an experienced and proactive Area Contractor Manager to lead and manage our key delivery contractor accounts within the final mile network. Acting as the lead negotiator, you’ll oversee contractor onboarding, performance management, and compliance while developing strong partnerships to drive down risk and loss. This role plays a crucial part in ensuring that our delivery network runs efficiently, securely, and in line with our service and cost expectations. If you have a passion for performance improvement, risk reduction, and building high-performing supplier relationships - this is your opportunity to make a meaningful impact across our logistics operation.
This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
Interested? Take a look at the below to understand what you'll be doing in your role as Area Contractor Manager!
- Be the lead negotiator for key contractor accounts, ensuring commercial terms align with cost, service, and quality targets.
- Lead the full onboarding and vetting process for all new suppliers and contractors.
- Review performance and compliance data, using it to drive improvements across the contractor network.
- Deliver contractor training, both at onboarding and ongoing, to ensure compliance and performance standards are met.
- Own day-to-day performance tracking and contract deliverables, ensuring all SLAs are met.
- Identify cost-saving opportunities and lead initiatives to improve Cost Per Unit.
- Provide weekly and monthly reports, analyse performance trends, and implement improvement plans.
- Act as the lead investigator for complex cases involving fraud, losses, or modern slavery concerns.
- Collaborate with internal teams to review ParcelShop and SME data, creating targeted loss-reduction plans.
- Lead regular meetings with contractors and internal stakeholders to proactively manage performance.
Still interested? Great news!
We are looking for:
- A full UK Driving Licence is essential.
- Experience managing contractors or external suppliers in a logistics or final mile environment.
- Skilled in performance reporting, compliance auditing, and delivering transformation/change programmes.
- Knowledge of planning or optimisation tools.
- Ability to influence strategic direction and support business-wide initiatives.
- Excellent MS Excel, PowerPoint, and Outlook proficiency.
- Skilled at delivering training and onboarding support to external partners.
- Strong stakeholder management and leadership abilities.
At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome
We’re excited for the future. Let’s deliver it together.
About Us
Every parcel, every person, every place – every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.
But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.
Our Benefits
Free digital GP service for all colleagues and their family
Wagestream - access a portion of your earned income before payday
Free basic Will and discounted partner mirror Will for all colleagues
Bonus schemes (grade dependent)
50% discount on sending parcels through Evri
Cycle to Work scheme
Company funded Life Assurance
Employee Assistance Programme with free counselling
Retailer discounts
Great career progression
Up to 26 days holiday
Voluntary flexible benefits at discounted corporate rates
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