This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
IT Service Delivery Manager
Salary: Up to £49,000
Location: Morley / Hybrid
Contract: Full‑time
Reporting to: Senior Service Delivery Manager
Travel: A full UK driving licence is required, as regular travel to Evri operational sites and supplier locations is essential.
Are you an experienced Service Delivery professional looking to take the next step in your career?
Evri is seeking an IT Service Delivery Manager to play a key role in ensuring our IT services consistently deliver high performance, stability, and value to our business.
You’ll work at the heart of our operations, partnering with senior leaders, vendors, and technical teams to ensure our technology supports one of the UK’s leading logistics networks.
About the Role
As an IT Service Delivery Manager, you’ll be responsible for managing critical IT services, overseeing strategic vendors, and acting as the key link between IT and our operational teams. You’ll ensure services run smoothly, performance is measured and improved, and service transitions are delivered effectively.
This is a hands‑on, visible role where you’ll influence how IT supports our business — and drive service excellence across your assigned areas.
What you’ll be doing
What we’re looking for
Qualifications
Knowledge & Experience
Technical & People Skills
About Us
Every parcel, every person, every place – every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.
But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.
Our Benefits
Free digital GP service for all colleagues and their family
Wagestream - access a portion of your earned income before payday
Free basic Will and discounted partner mirror Will for all colleagues
Bonus schemes (grade dependent)
50% discount on sending parcels through Evri
Cycle to Work scheme
Company funded Life Assurance
Employee Assistance Programme with free counselling
Retailer discounts
Great career progression
Up to 26 days holiday
Voluntary flexible benefits at discounted corporate rates
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