Bonus schemes
Career progression
Discounts on Evri products

Hub Systems Yard Controller

Vacancy Salary £37,498 plus bonus & benefits
Vacancy Location Rugby
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Hub Operations Controller (Systems & Yard)
Location: Rugby Hub
Shift: PM (22:00-06:00), any 5 days in 7

As a Hub Operations Controller (Systems & Yard), you’ll play a critical role at the heart of our Hub operation. Working in a fast-paced, high-volume environment, you’ll take real-time control of inbound, outbound and yard activity, using live systems and data to keep everything moving safely, efficiently and on target.

This is a hands-on, operational role where quick thinking, strong decision-making and clear communication are essential. You’ll work closely with operational teams and managers to manage flow, hit KPIs and deliver against customer and client SLAs — adapting quickly as priorities shift throughout the PM shift.

Why Join Our Hub Team?

Driven by our four values – Do the Right Thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers – our vision is to be the carrier of choice for every consumer in the UK.

We deliver greatness together. Across our 30+ depots and hubs, teamwork, pace and accountability help us hit deadlines and break records. You’ll be joining a strong team at an exciting time for our business.

As a Hub Operations Controller you’ll be at the centre of the Hub operation, taking real-time control of inbound, outbound and yard activity using live sorter and yard systems. You’ll keep performance on track by monitoring KPIs and SLAs, making fast decisions to maximise throughput and keep parcels moving.

Key responsibilities include:

  • Managing and controlling Hub inbound and outbound functions using sorter and yard systems, with support from the Hub, Systems & Yard Manager
  • Monitoring live system performance to ensure KPIs and SLAs are consistently achieved
  • Daily planning and control of inbound and outbound operations, including throughput, parcel presentation, productivity and CPU performance against budget
  • Analysing performance reports and implementing improvement plans
  • Producing key operational reports against forecast to support target delivery
  • Ensuring efficient yard management, including correct trailer movements and full processing on bay
  • Managing inbound and outbound gatehouse operations, ensuring compliance with procedures and supporting recruitment where required
  • Controlling client SLAs, load presentation compliance, infeed and blockbuster targets, parcel presentation and product placement using sorter system data

Essential Skills & Experience

  • Extensive knowledge and experience of operational processes, particularly within hub operations
  • Proven ability to build strong business understanding and translate it into effective working practices
  • Ability to work on own initiative in a fast-paced, pressurised environment
  • Experience using internal systems and operational equipment
  • A track record of leading and motivating high-performing teams
  • Advanced Microsoft Excel skills

If you thrive in a dynamic operational environment and want to play a key role in keeping one of the UK’s largest delivery networks moving, we’d love to hear from you. Join Evri and help us keep delivering for our customers.

Every parcel, every person, every place – every delivery made for you.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.

Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.

And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.

But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.

Free digital GP service for all colleagues and their family

Wagestream - access a portion of your earned income before payday

Free basic Will and discounted partner mirror Will for all colleagues

Bonus schemes (grade dependent)

50% discount on sending parcels through Evri

Cycle to Work scheme

Company funded Life Assurance

Employee Assistance Programme with free counselling

Retailer discounts

Great career progression

Up to 26 days holiday

Voluntary flexible benefits at discounted corporate rates

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