Senior Product Manager

Senior Product Manager  

At Evri, we’re not just delivering parcels, we’re reshaping how millions of people experience delivery every single day. As the UK’s leading consumer delivery specialist, we’re on a mission to build beautifully simple, seamless, and customer-obsessed experiences at scale.  

But behind every great delivery experience is something even more important: our people. 

And right now, we’re reinventing how work itself works. 

We’re evolving into a product-centric, people-powered organisation, enabled by data, AI, and technology. This is where you come in. 

Opportunity 

We’re looking for a Senior Product Manager to lead the evolution of our Colleague Experience, partnering with senior leadership to shape how 12,000+ colleagues and 30,000+ couriers interact with our systems, tools, and ways of working every day . 

This role sits at the heart of our Organisation of the Future vision: building an environment where people and technology work seamlessly together to drive performance, engagement, and growth. 

This isn’t about incremental improvements. 

It’s about redefining how a modern, AI-enabled logistics organisation operates from the inside out. 

Vision 

Imagine a workplace where: 

• Colleagues have the tools, data, and autonomy to do their best work 

• Processes are seamless, intuitive, and free from friction 

• AI and automation remove complexity, not add to it 

• Teams are connected, collaborative, and empowered 

• Every colleague understands their impact and feels part of something bigger 

That’s the future we’re building. 

A people-powered, technology-enabled organisation, where experience, performance, and innovation go hand in hand. 

What You’ll Own 

Colleague Experience Transformation 

You’ll lead the strategy and delivery of a connected colleague experience across the business, spanning frontline operations through to corporate teams. 

Your mission is to create an environment where colleagues can perform at their best, grow their careers, and feel genuinely connected to the organisation. 

You’ll: 

• Define and drive a clear product strategy for colleague experience, aligned to the Organisation of the Future vision 

• Shape experiences that improve engagement, productivity, and retention, grounded in real colleague needs 

• Reduce reliance on “heroics” by creating predictable, scalable, and intuitive ways of working  

• Embed data, AI, and digital workflows to improve speed, accuracy, and decision-making 

• Enhance colleague journeys across onboarding, performance, communication, and daily operations 

• Champion a joined-up experience across tools, platforms, and processes, removing fragmentation and silos 

Bringing the EVP to Life Through Product 

You’ll translate our colleague proposition into tangible product experiences. 

This means creating environments that reflect what matters most to our people: 

• Autonomy – giving colleagues the tools and trust to own their work 

• Performance – enabling high standards without unnecessary friction 

• Creativity – encouraging experimentation, innovation, and problem solving 

• Team – strengthening collaboration across functions 

• Lifestyle – supporting flexible, sustainable ways of working  

Digital & AI-Enabled Workforce 

You’ll play a key role in scaling our digital capability: 

• Embed AI and data-driven decisioning into colleague workflows 

• Support initiatives like the Digital Academy and skills development programmes 

• Enable a workforce that is both commercially and technically confident 

• Help transition the organisation toward human + AI collaboration at scale  

Working across People, Operations, Technology, and Commercial, you’ll connect strategy to execution, ensuring colleague experience becomes a true driver of business performance. 

How You’ll Drive Impact 

This is more than a product role. It’s about shaping how the organisation works at scale. 

Product Value Stream Leadership 

You’ll operate at a strategic level, connecting product thinking across people, process, and technology: 

• Partner with senior leadership to define and evolve the colleague experience vision and strategy 

• Own and deliver against Product OKRs, ensuring alignment to company-wide goals 

• Maintain a holistic view of the colleague experience ecosystem, ensuring consistency and scalability 

• Work with Design, Technology, and People teams to establish clear principles and standards 

• Translate engagement, performance, and operational data into clear insights and action 

• Act as the subject matter expert across colleague experience, workforce trends, and future ways of working 

Product Team Leadership 

You’ll build and enable high-performing product teams: 

• Coach and develop Product Managers, strengthening capability across the function 

• Foster a culture of ownership, accountability, and continuous improvement 

• Improve ways of working to increase speed, clarity, and efficiency 

• Support teams in navigating complex stakeholder environments 

Hands-On Product Leadership 

You’ll lead from the front when it matters most: 

• Own complex, high-impact colleague products across the full lifecycle 

• Drive alignment between team-level outcomes and strategic goals 

• Prioritise initiatives that deliver measurable improvements in engagement, productivity, and experience 

• Champion continuous discovery and delivery, grounded in colleague insight and data 

• Ensure clear communication, alignment, and visibility across the organisation 

What You Bring 

You’re not just a Product Manager. You’re someone who understands that great colleague experiences create great customer experiences. 

You bring energy, warmth, and presence, engaging people naturally and lifting the ambition of those around you. 

• Experience shaping and delivering complex product strategies at scale 

• Strong ability to connect people, process, and technology into cohesive solutions 

• A passion for improving colleague experience, engagement, and performance 

• Confidence using data and insights to drive decisions and measure impact 

• Strong stakeholder management across senior, technical, and operational audiences 

• A mindset of curiosity, ownership, and continuous improvement 

• Experience with digital, platform, or transformation initiatives (AI/data a bonus) 

• Excellent communication skills, with the ability to influence and align at all levels 

Why This Role Matters 

This is your chance to shape how an entire organisation works. 

To create an environment where people don’t just get the job done, they thrive while doing it. 

And in doing so, you’ll unlock better performance, stronger engagement, and a delivery experience that stands out in the market. 

Big scale. Real transformation. Human impact at the core.